Servicing Dubbo and surrounding areas
Privacy Policy
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Privacy Policy Effective Date: 15/10/2024
Platinum Carpet Cleaning Solutions
Website: www.platinumcarpetcleaningsolutions.com.au
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At Platinum Carpet Cleaning Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
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1. Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:Personal Information: Name, phone number, email address, postal address, and other contact details provided when you fill out forms or contact us.Payment Information: Credit or debit card information when you make payments for our services.Usage Data: Information about how you use our website (e.g., pages visited, time spent on pages, browser type, IP address, and device type).Cookies: Small data files that help us improve your experience. See Section 6 on Cookies for more details.
2. How We Use Your InformationWe use the information we collect for the following purposes:To provide carpet cleaning services and customer support.To communicate with you about your bookings, inquiries, and promotions.To process payments and issue invoices.To improve our website and customer experience.To comply with legal obligations, such as fraud prevention and record-keeping.
3. Sharing Your InformationWe value your privacy and will not sell your personal information. We may share your data only under the following circumstances:Service Providers: With third-party providers who assist with payments, booking systems, marketing, or website analytics.Legal Requirements: If required by law or to protect our legal rights.Business Transfers: In the event of a merger, acquisition, or sale of our business.
4. Data SecurityWe use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your RightsYou have certain rights regarding your personal information:Access and Correction: You can request access to or corrections of your personal data.Data Deletion: You can request that we delete your personal information, subject to legal and operational obligations.Marketing Preferences: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
6. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us understand how users interact with our site. You can adjust your browser settings to reject cookies, but this may affect the functionality of our website.
7. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children's PrivacyOur services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover that a minor’s data has been collected, we will promptly delete it.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.
10. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at: Platinum Carpet Cleaning Solutions
90 Sheraton Road Dubbo
0408549740